Service

UK–PL customs consultations for import and export

A UK–PL customs consultation is a quick review of your shipment before dispatch or clearance: documents, HS code, EORI and the right procedure. Instead of guessing, you get a clear list of gaps, risks and next steps – in English or Polish.

Usually a reply the same working day Customs agency registered with CDS (UK EORI) Service in English and Polish

We help businesses and individuals importing or exporting goods between the UK and Poland or the wider EU – with goods classification, EORI numbers, transport documents, ENS and GMR, and choosing the right customs procedure.

What we help with

  • Checking what data and documents are needed to get started.
  • Sorting out goods classification and the description for the declaration.
  • Explaining who is responsible for each stage on the UK and EU sides – exporter, importer, haulier or customs representative.
  • Checking whether preferential origin under the TCA can apply to goods moving between the EU and the UK, and what it requires.
  • Assessing whether direct import, T1 transit or a special procedure works best.
  • Preparing an action plan for a one-off case or ongoing support.

When a consultation has the biggest impact

  • Before your first import or export to the UK.
  • When the goods need to move quickly but the documents aren't finalised yet.
  • When sales, the freight forwarder and the customer have different assumptions about responsibility (e.g. Incoterms DAP vs DDP).
  • When you want to check documents before clearance instead of fixing them afterwards.

How we work

  1. You send us the documents or describe the specific problem.
  2. We check where the gaps are and which points need confirming against HMRC or EU sources.
  3. We point you in the right direction and set out the order of steps.
  4. You get straightforward feedback on what to prepare next – and if you wish, we take over the clearance itself.

What to prepare before getting in touch

  • A commercial invoice or the goods data.
  • A packing list and transport document, if already available.
  • Company details, recipient details and the transport plan.
  • Whether the matter concerns import, export, transit or general advice.

Useful reading before a consultation

We are a customs agency registered in CDS with a UK EORI number; import clearance in Poland is handled by our sister brand easyclearance.pl.

Got a specific shipment? Send us the contact form or message us on WhatsApp – if you attach the documents straight away, we can point out the first step sooner.

FAQ

Frequently asked questions

How much does a customs consultation cost?

Indicative rates are on our UK customs clearance costs page. For larger projects we quote once we understand the case.

Do I need a GB EORI number to import into the UK?

A business making a UK customs declaration, or on whose behalf one is made, generally needs an EORI number starting with GB. An EU EORI does not replace it – see Does an EU EORI number work in the UK.

Who is liable for errors in a declaration – us or the agent?

It depends on the type of representation. Under indirect representation the agent is jointly liable with the importer; under direct representation liability for the customs debt generally stays with the importer. We agree this at the start.

Are goods bought in the UK automatically duty-free in the EU?

No. The TCA's 0% rate applies only to goods of preferential UK origin, supported by an exporter's statement on origin or the importer's knowledge. Buying goods in the UK does not make them UK-origin.

Do you advise private individuals too?

Yes – for example when bringing a car, motorcycle or machinery from the UK, or when moving house. Scope and documents are agreed case by case.

Contact

Ask about this service

Briefly describe your case — we will reply with a list of documents, timing and a quote.

  • We review your situation and list the documents you need
  • We prepare the declaration and supporting documents
  • We see the goods through to release and close the procedure

Enquiry form

We reply on working days, usually the same day.

Please enter your name.
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We can call you back fastest on a UK or Polish number.
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We reply on working days, usually the same day.

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