Our services

UK–EU customs clearance in one place: CDS declarations on the UK side, T1/T2 transit, exports, imports into Poland, relocation goods and cars from England. Choose a service below or describe your shipment — we'll tell you the right procedure and documents.

Services for businesses

Services for private individuals

How we work

  1. You describe the shipment — what is moving, from where, to where and when (form, email, WhatsApp or phone).
  2. We set out the procedure and documents — which declarations are needed on the UK and EU side — and give you a quote.
  3. We prepare and submit the declarations — for example in CDS on the UK side and, for transit, a T1 in NCTS.
  4. We pass references and confirmations to the driver or forwarder and stay in touch until clearance is complete.

What we need from you

  • the commercial (or pro forma) invoice and packing list,
  • an EORI number — a GB number for UK imports, an EU number for EU declarations (how to get a UK EORI),
  • transport details: carrier, vehicle registration, border crossing and planned date,
  • for vehicles and relocation goods — the vehicle documents and proof of residence in the UK.

Why work with us

  • We are a customs agency registered with CDS, with a UK EORI number.
  • We work in Polish and English, from our office in Richmond, London.
  • Work on the Polish side — including import clearance in Poland — is handled together with our sister brand easyclearance.pl.

Special procedures at a glance

Special procedures let you suspend or reduce import duty and import VAT when goods are not released straight into free circulation. The ones most relevant to UK trade are customs warehousing (storing goods without paying duty), inward processing (bringing goods in for processing and re-export), outward processing (temporarily exporting goods for repair or processing), temporary admission (e.g. equipment for trade fairs or exhibitions) and authorised use (a reduced rate for a specific use of the goods). Most require prior authorisation — see special procedures in the UK.

How much it costs

The cost depends on the type of declaration, the number of commodity lines and the route. Indicative costs are on how much UK customs clearance costs; we give an exact quote once we have a description of the shipment.

Get in touch

Not sure which service fits your shipment? Contact us — describe the goods, route and timing, and we'll tell you the right procedure and the documents you need.

Frequently asked questions

What information is needed to fill in an EU export declaration correctly?
  • exporter and importer details,
  • details of the consignment,
  • invoice number,
  • description of the goods being carried,
  • units of measure and quantity of goods,
  • means of transport,
  • price and payment method,
  • method of delivery.
What information is needed to fill in a UK export declaration correctly?
  • type of declaration,
  • EORI number,
  • number of consignments and reference number,
  • destination and type of consignment,
  • country of origin and mode of transport,
  • net mass and transport identifier,
  • customs procedure code.
What information is required to create a T1 document?
  • commercial invoice or pro forma,
  • specification or packing list,
  • CMR consignment note,
  • confirmation of the export declaration,
  • certificates required for the goods (e.g. veterinary or phytosanitary),
  • the customs offices of departure and destination,
  • details of the holder of the transit procedure and the guarantee,
  • contact details for updates during the journey.

More detail: what documents are needed for T1.

Do I need a special licence to bring goods into the UK?

No, most goods don't require a special licence. Some products, such as food, plants, animals or high-risk goods, may need additional licences or certificates — it's worth checking with a customs agency before importing.

Can I get VAT relief when importing goods into the UK?

Full relief applies only in specific cases set out in law — for example under certain special procedures (customs warehousing, inward processing, temporary admission) or reliefs for particular categories of goods. VAT-registered businesses in the UK can, however, account for import VAT on their VAT return instead of paying it at the border — postponed VAT accounting. It is worth checking which option applies before you import.

What duty rates apply to my product?

The rate depends on the goods' commodity (HS) code and their origin. In the UK, rates are published by the government in the UK Trade Tariff. For UK–EU trade, the 0% TCA rate applies only to goods that meet the preferential rules of origin and are covered by a statement on origin — not automatically. Send us a description of the goods and we'll check the code and the rate.

Can I appeal if I disagree with a customs decision?

Yes. You can ask HMRC to review a customs decision or appeal to the tax tribunal. The deadline is short — for customs duty, generally 30 days from the date of the decision or the offer of a review (gov.uk – tax appeals). Gather your documents and arguments early; we can help you prepare them.

What are the procedures for agricultural or food products?

Agricultural and food products are subject to sanitary and phytosanitary (SPS) controls. Depending on the product, you may need health or phytosanitary certificates, pre-notification of the consignment and checks at a border control post, which are often chargeable. In the UK these rules are set out in the Border Target Operating Model (BTOM) — see ENS, GMR and BTOM basics.

Updated:

Free initial quote

Goods, a vehicle or a house move crossing the UK–EU border?

Tell us what you are moving and where. We will tell you which documents you need, how long clearance takes and what to avoid — in plain language.

WhatsApp