About us

What we do

• We lodge UK-side customs declarations in CDS — imports and exports.
• We open T1/T2 transit in NCTS and make sure it is discharged (T1 document and customs transit).
• Import clearance in Poland is handled together with our sister brand easyclearance.pl — one contact for both sides of the border.
• We advise on tariff classification, EORI and documents before your first shipment (UK–PL customs consultations).

Who we work for

Polish and other EU businesses buying from or selling to Great Britain, hauliers and freight forwarders on the UK–Poland route, and private individuals — with relocation goods from the UK to Poland and customs clearance for a car from England. See the full list on Our services.

How we work

• Documents first, transport second. We check the invoice, goods data and each party's role before the lorry sets off — mistakes are easier to fix at a desk than at the border.
• Official sources only. Our advice is based on gov.uk, HMRC and EU law. If we don't know something, we say so and check.
• Clear liability. Before lodging a declaration we agree the type of representation and explain who is responsible for the data in it.
• A quote before we start. You get a quote for our service up front; we explain what drives the price on how much UK customs clearance costs. Duty and VAT are settled separately with the authorities.

Karen Cheung — co-founder

Karen Cheung specialises in international import and export. She has many years of experience in trade between Asia and Europe, including facilitating transactions between suppliers and clients in both regions. As a customs agent, she helps clients through customs and logistics procedures, drawing on her knowledge of the markets she works in.

Paweł Raczkowski — co-founder

Paweł Raczkowski has experience trading imported and exported goods and negotiating agreements with suppliers and clients. He supports clients with customs and tax matters and works with the agency on clearances along the UK–Poland route.

Got a shipment, a move or a question about procedure? Get in touch — we'll reply with the list of documents we need.